CPAO Orders

Deficiency in providing of services by banks to sick pensioners/family Pensioner – CPAO OM

by

Deficiency in providing of services by banks to sick pensioners/family Pensioner – CPAO OM CPAO/IT&Tech/Bank Performance/37(Vol-II)(A)/2008-19/17 25.04.2018 Office Memorandum Subject:‐ Deficiency in providing of services by banks to sick pensioners/family Pensioner It has been observed that number of grievances are being received in CPA0 regarding deficiency in services rendered by banks to pensioners/family pensioners. Pensioners/family … Read more

Payment of arrears accruing in respect of deceased pensioners to the nominee/legal heir

by

Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir CPAO/IT&Tech/Simplification/11.Vol-VI/2017-18/2016 Dated: 12.03.2018 Subject: Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir. On death of the pensioners/family pensioners, the pension account is closed by the bank and the balance amount in the account of pensioners/family … Read more

Intimation of Recovery of Excess/Over Payment Made to Pensioners – CPAO Orders

by

Intimation of Recovery of Excess/Over Payment Made to Pensioners – CPAO Orders CPAO/IT&Tech/Clarification/13(vol-III)/2076-17/189 25.01.2018 Office Memorandum Subiect:- Intimation of recovery of excess/over payment made to pensioners. As per para 4.6.7 of the Accounting and Operating Procedure for Central Pension Processing Centre of Authorised Banks for Pension Disbursement to Central Government (Civil) Pensioners (February, 2012J wherein … Read more

Mandatory use of Digital Signature – CPAO Orders dt.14.11.2017

by

Mandatory use of Digital Signature — CPAO Orders dt. 14.11.2017 CPAO/IT&Tech/Revision(7th CPC)/19.Vol.III(E)/2017-18/147 14.11.2017 Office Memorandum Subject: Mandatory use of Digital Signature — Regarding. Reference is invited to this office 0M No.CPAO/lT&Tech/Revision(7th CPC)/19.Vol-lll/2016-17/37 dated 25.05.2017 followed by 0M No. CPAO/lT&Tech/Revision (7th CPC)/19.Vol-lll(B/E)/2016-17/127 dated-25.09.2017 on the above subject. In unavoidable circumstances only, PAOs were allowed to process … Read more

Non Practicing Allowance to the Doctors – Processing of payment of revised NPA – CPAO Order

by

Non Practicing Allowance to the Doctors – Processing of payment of revised NPA – CPAO Order CPAO/IT&Tech/Revision (7th CPC)/19.Vol-III(E)/2017-18/112 05.09.2017 Subject: Payment of Non-Practicing Allowance (NPA) to the Doctors at revised rates processing of payment of revised NPA- regarding. Attention is invited to OM No. 12-2/2016-EIII.A dated-7th July,2017 issued by Ministry of Finance, Deptt. of … Read more